Estate agencies

The person calling about a listing reaches the agent who owns it

Estacell grew out of the daily work of an estate agency. Portfolio, calls, viewings and contracts live in the same place, so nobody types the same thing three times.

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Listing owner routing Contracts and e-signature Viewing appointments
Sound familiar

How the day disappears in an estate agency

These are not invented scenarios; they are the real complaints the product was written to fix.

  • The phone rings and nobody knows who it is; the agent starts again with "which listing was it?"
  • The same customer wrote on Instagram and on WhatsApp, and the two landed with two different agents.
  • A Saturday viewing was promised on the phone, nobody wrote it down, and by Friday evening no one remembers.
  • The owner asks how many calls came in this month and how many were returned; nobody has the answer.
Handing over the keys to a new home
Real use
The core of Estacell came from the panel that runs an estate agency in Çanakkale every day.
What changes

A panel built around the office phone

Listing owner routing

If the number is linked to a listing, the call goes straight to that listing’s agent. If not, by region or round robin.

A "my portfolio" screen

Each agent sees their own contacts and conversations; the unassigned pool stays with the manager.

The whole history on one card

Which listings they asked about, their budget, how many times they called and what was last discussed.

Viewing appointments

Book from inside the conversation; the reminder goes to the agent and to the customer.

Call summaries

AI summarises the recording: what they wanted, what was promised. The agent does not write notes.

A report the owner can read

Calls, response time and outcome per person — without asking what is on anyone’s desk.

Real-estate modules

Turned on when you pick the industry at sign-up

These come switched on for estate agencies; in a clinic or a workshop they never appear in the menu at all.

Contracts and e-signature

Rental and sale contracts as branded PDFs, sent over SMS, signed remotely.

Portfolio link

Contacts are tied to listings, so the card shows which listing the caller asked about.

Routing by region

Give an agent a region and calls from that area go straight to them.

Cash ledger

A simple counter book for deposits, commission and expenses, with a signed SMS receipt.

FAQ

For estate agencies

Do my portal listings import automatically?
There is no direct portal integration yet. Contacts can be imported by CSV; portal integration is on the roadmap and prioritised by demand.
Are calls agents make from their own mobiles recorded?
Only if they go through the switchboard. When an agent presses call in the panel, their extension or mobile rings first, then the customer is dialled and the call is logged. A call dialled straight from a personal phone never touches the switchboard, so it stays invisible.
Can I define my own contract templates?
Yes. The form fields come from the server, so adding a new contract type does not require a new app release.

Call your own office and watch it appear

Connect your switchboard and one social account, message yourself, and see both land in the same inbox. That’s the whole demo.

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